Refund policy:
If the product you ordered to us is not available in the stock then your article price will be refunded to you back in the same account from which the payment was made. It may also take 2-7 days to search for the availability of the product before the refund process has to be initiated. After checking, if the product is still not in stock or not available then your refund process will start.
Refunds (if applicable)
If your product is not available and refund has to be initiated then we will send you email for the refund process.
The refund may take upto 7-10 days after initiating it to get settled in your account.
If you still have not received your refund yet, please contact us at vivasa.co.in@gmail.com
Refunds will be done only through the original mode of payment.
Cancellation policy:
If the product you ordered to us is not available in the stock then your article stands cancelled and your price will be refunded to you back in the same account from which the payment was made. It may also take 2-7 days to search for the availability of the product before the cancellation and refund process has to be initiated. After checking, if the product is still not in stock or not available then your product stands cancelled and refund process will start.
Please allow for up to 20 – 25 days for the refund transfer to be completed.
Contact details:
For any other queries, please contact us at the below address or via email or whatsapp:
VIVASA, B-42/12, Rajendra Nagar, Bareilly-243122 (U.P) INDIA
Email: vivasa.co.in@gmail.com
Call or whatsapp: +91 90125 66668